Privacy Policy

Xbajhe Privacy Policy — Your Data, Fully Protected

Every piece of information you share with xbajhe is a trust we take seriously. Here you'll find a clear, transparent account of how we collect, use, and protect your personal data.

Last Updated: January 2026

Introduction

Welcome to xbajhe. We believe privacy is a fundamental right for every user. Any information you share with us while using the xbajhe platform is treated with the utmost care — always.

This Privacy Policy ("Policy") explains how xbajhe collects your personal information, what it is used for, how long it is retained, and how it is kept secure. This Policy is part of our Terms & Conditionsan integral part of.

By using the xbajhe website, mobile site, or any related services, you are considered to have fully accepted this Privacy Policy. Please read it carefully before registering.

In Brief: Your information is used solely to improve our services and provide a secure experience. xbajhe never sells your data to third parties.

What Information We Collect

Xbajhe collects information from you in several ways. Here's a full breakdown:

Registration & Account Information

Information you provide when creating an account on xbajhe:

Full Name
Date of Birth
Mobile Number
Email Address
Address
National ID Number

Transaction Information

Information related to deposits, withdrawals, and betting activity — including payment methods, transaction amounts, and timestamps.

Automatically Collected Information

Certain information is collected automatically while you browse xbajhe:

  • IP Address & Device Type
  • Browser Type & Version
  • Time spent on the site and pages visited
  • Usage patterns via cookies and tracking pixels
  • Operating system and screen resolution

Xbajhe only collects information that is necessary. We do not ask for anything beyond what is relevant. Your password is never stored in plain text.

How We Use Your Information

Xbajhe uses your data only for the purposes listed below — never for anything else:

Purpose Types of Data Used Legal Basis
Account Creation & Management Name, Email, Mobile Contractual Obligation
Identity Verification (KYC) NID, Date of Birth, Address Legal Obligations
Payment Processing Payment details and transaction history Contractual Obligation
Fraud Prevention IP address, device information, and usage patterns Legitimate Interest
Customer Support Contact details and description of the issue Contractual Obligation
Marketing & Offers (Subject to Consent) Email, Mobile & Preferences Consent
Responsible Gaming Monitoring Gaming Behavior & Spending Patterns Legitimate Interest

Marketing Messages: You can unsubscribe from promotional SMS or emails from xbajhe at any time. However, transactional messages cannot be disabled as they are required for account security.

How Long We Retain Your Data

Xbajhe retains your data only for as long as needed — no longer. General guidelines:

1
For the duration of your active account

All data is retained for as long as your account remains active, to ensure uninterrupted service.

2
After Account Closure

Due to legal obligations, certain data may be retained for up to 5 years after account closure.

3
Transaction Records

Financial data and transaction records are retained for up to 7 years.

4
Marketing Data

After unsubscribing, marketing data is deleted within 30 days.

Who We Share Your Data With

Xbajhe never sells your personal data. However, it may be shared on a limited basis with third parties in the following circumstances:

  • Payment Processors: With payment partners such as Mobile Pay, Nagad, and Rocket — solely to process transactions. They operate under their own privacy policies.
  • Identity Verification Services: With authorized verification agencies to complete the KYC process.
  • Legal Authorities: In response to a court order or a lawful request from a law enforcement authority.
  • Fraud Prevention: With designated security partners for investigating suspicious activity.
  • Business Changes: In the event of an xbajhe merger or acquisition — the new owner will be bound by this same Privacy Policy.

Before sharing data with any third party, xbajhe ensures they maintain adequate data protection standards. We only share the minimum information necessary.

Cookies Policy

The xbajhe website uses cookies. Cookies are small text files stored in your browser that help improve your browsing experience.

Essential Cookies

To maintain login sessions and ensure security. These cannot be disabled.

Analytics Cookies

To understand which parts of the site are being used and how. You can turn this off at any time.

Preference Cookies

To remember your language, theme, or preference settings. Optional.

Marketing Cookies

To show you relevant offers. You may withdraw your consent at any time.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect login functionality and certain core features.

Security Measures

Xbajhe uses industry-standard security technologies to keep your data safe:

SSL/TLS Encryption

All data transfers are secured with 256-bit SSL encryption — the same level of protection used by banks.

Password Hashing

Your password is never stored as plain text — it is converted and stored using bcrypt hashing technology.

Two-Factor Verification

Enabling OTP verification at login makes unauthorized access to your account virtually impossible.

Data Minimization

Only the information we actually need is collected. We never ask for anything beyond that.

Real-Time Monitoring

Our systems are monitored around the clock — any unusual activity is detected immediately.

Secure Servers

Xbajhe's servers operate to the highest security standards and undergo regular security audits.

Your Rights

You have certain important rights regarding your personal data at xbajhe:

  • Right to Know: To find out what information xbajhe holds about you, submit a request to support.
  • Right to Rectification: If any of your information is incorrect, you can update it through your profile settings or by contacting support.
  • Right to Erasure: Once your account is closed and legal obligations have been fulfilled, you may request that your data be deleted.
  • Right to Restrict: You may request that your data be used only for specific, limited purposes.
  • Portability: You may request a copy of your data in a structured, portable format.
  • Consent Withdrawal: You can withdraw your consent to marketing communications at any time.

Request Process: To exercise any of your rights support@xbajhe.com. We typically respond within 30 business days.

Minor Protection

Xbajhe strictly prohibits anyone under the age of 18 from using the platform. We never knowingly collect or store personal information from minors.

  • Age is verified at the point of registration.
  • Age is verified during the KYC process through a government-issued ID.
  • If we become aware that a minor's information has been collected inadvertently, it will be deleted immediately and the account will be closed.
  • If you suspect your child is using xbajhe, please contact us at support@xbajhe.com.

Policy Updates

Xbajhe may update this Privacy Policy at any time. When changes are made:

  • For significant changes, you will be notified in advance via your registered email or SMS.
  • The "Last Updated" date at the top of this page will always reflect the most recent revision.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • To request a copy of a previous version, please contact support.

Contact

For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

Email
support@xbajhe.com
Live Chat
24/7 Support in Bengali
Response Time
Up to 30 business days

A Safe & Transparent Platform

Register with xbajhe — Completely Safe & Secure

We respect your privacy. Play in a safe environment, enjoy instant payments via Mobile Pay, and claim your welcome bonus.

For users aged 18 and above. Please gamble responsibly.

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